The system is web-based and even the management modules do not require any installed client software. This offers unprecedented flexibility.
We help you sell your products 24/7, anywhere in the world, in any language. That’s our promise!
Configurations per day
Orders per day
Merkato key features
- Configure: Customer and vendor determine the customer's requirements, the system immediately gives feedback about all available possibilities and can even give further advice.
- Price: Based on the answers received from the customer, all technical and financial results are calculated automatically.
- Quote: After enough information is available, further steps such as generating and printing custom quotation templates can be actioned
Merkato shows what is possible (and what is not) based on your customer's needs and your business's rules. It can even provide advice and recommendations throughout the configuration process. When the perfect product is configured for a specific customer, Merkato will provide the relevant technical and financial calculations. To sell your customised product, a multitude of documents is often generated. Merkato will provide you with a quote and optional supplementary specification sheets. If required, Merkato can generate additional, customer specific documents such as order confirmations, payment terms, parts lists, delivery instructions or spare parts lists.
We do everything to ensure that the seller has the optimal interface that shows exactly what he needs at that moment.
For sellers but also for managers. If desired, the user interface can be enriched with clarifying pictures, graphs or drawings, but the default interface is already neat and pragmatic.
These visual elements are interactive too. This means that you can influence the configuration process by clicking and dragging on visualisations on screen.
Merkato offers infinite possibilities.
Merkato provides the option to use more than one system for authorizations/workflows.
Not everyone may be authorised to answer a certain question, or some options may not be available to all sales agents.
A manager may have to provide their agreement on an offer, or a price for custom work that needs to be estimated by an engineering manager.
A quotation may consist of multiple products, which in conjunction form a system. This global information only needs to be entered into the system once. All subsystems will automatically update accordingly. Setting up a project structure or a machine line can be done automatically, based on your unique business rules.
During the implementation we are at your side with advice and assistance. Of course there is a comprehensive manual available, which is kept up-to-date by the users. In addition, there is telephone support, a helpdesk by mail and a ticket system for improvements and customer wishes.
What has been offered when? Merkato makes searching, finding and editing configurations simple .
For the management of configurations and also contracts, Merkato offers a system based on roles, versions and statuses.
Merkato is modular. Additional functionality can be added when required.
This information can then be made available to the users through intelligent, interactive buttons. And all this information is also managed centrally. Everything needed for this specific sale is available with the push of a button.
For online usage, we work with ‘floating licenses’, which drastically reduces your investments. No wifi? No problem! Ask about our unique capabilities to continue working even in the most remote areas.
If necessary, Merkato can simply be installed on your laptop or computer. However, additional license may be required so get in touch with your requirements.
Some data such as commercial text blocks and option descriptions can not be translated automatically. For this, we offer “translator access”. You simply give your translation agency access to the management environment of the texts so that they can update them on your behalf.
A multitude of useful tools makes building and maintaining the system easy. Think of tables that fill themselves, automatic links to products, Copy & Paste from Excel and much more user-oriented wizards. Our business model is not based on selling excessive consultancy days or creating a dependency on us. We help you to build your own knowledge in to the system yourself. Through our years of experience, we know what you are up against and we come up with solutions quickly and efficiently.
“Merkato’s flexibility is what spoke to me. This is why I bought Merkato for our company!” Gert-Jan Karhof